ControlUp, a global leader in Digital Employee Experience (DEX) management tools, has officially announced the availability of ControlUp for Frontline Workers, which happens to be a comprehensive solution capable of performing real-time data collection and proactive mobile device analytics to help frontline workers complete digital tasks more quickly and independently.
According to certain reports, the stated solution was developed in close collaboration with B2M Solutions, a leading provider of enterprise Mobile DEX solutions.
Hence, leveraging the latter’s expertise, ControlUp for Frontline Workers should conceive visibility required to preserve the health of all mobile devices (now including Android), batteries, apps and network connections. The idea here is to achieve reliable mobile device usage in frontline positions across retail, logistics, field services and manufacturing/warehouse industries.
This partnership with B2M Solutions also goes a long distance to scale ControlUp’s DEX platform capabilities, which already support Windows, MacOS, Chrome OS, Virtual Desktop Infrastructure (VDI), Desktop-as-a-Service (DaaS), and Software-as-a-Service (SaaS).
As a result, these capabilities can now seamlessly support Android tablet and mobile devices.
“Today’s workforce runs on mobile, especially at the front lines,” said Gadi Feldman, Vice President, Product, ControlUp. “Partnering with B2M Solutions lets us extend ControlUp’s industry-leading DEX platform to Android devices, giving IT teams the tools they need to spot and fix issues before they disrupt work. It’s about keeping mobile employees productive, supported, and connected.”
To understand the significance of such a development, we must take into account a piece of fact that, even though reliable high-performing mobile devices are essential for frontline workers to stay productive and deliver a positive customer experience. managing Android mobile devices across different hardware, apps, and network conditions remain one complex affair.
As for how ControlUp’s latest brainchild will address such a gap, the answer begins from the promise of real-time visibility into android device health.
You see, users can come expecting to gain granular insights into the health and usage of mobile devices, batteries, network connections, applications, and more across the entire Android mobile device fleet.
Next up, we have a facility in place for proactive issue identification and remediation. The technology will essentially leverage advanced analytics to identify potential problems before they can impact users. Such a mechanism, like you can guess, makes it possible for IT teams to take proactive measures and minimize downtime.
Another detail worth a mention is rooted in the availability of an optimized digital employee experience, something which empowers frontline workers to have a seamless and productive experience with their Android devices, reducing frustration and improving efficiency.
Hold on, we still have a couple of bits left to unpack, considering we haven’t yet touched upon how users can also cut down on operational costs.
This translates to how, by proactively addressing issues and gaining deeper insights into device performance, organizations can reduce help desk tickets, optimize device lifecycles, and lower overall operational expenses.
Rounding up highlights would be the prospect of enhanced ROI on mobile investments. The facility basically propels you to maximize the return on investment for Android mobile device deployments, something achieved using efforts to ensure that devices are always performing optimally and employees are empowered to do their best work.
Founded in 2012, ControlUp’s rise up the ranks stems from combining real-time monitoring, intelligent insights, and proactive remediation so to accelerate the shift towards Autonomous Endpoint Management (AEM). The company’s excellence in what it does can also be understood once you consider it is trusted by more than 2,000 organizations, including more than one-third of the Fortune 100.
“We are thrilled to partner with ControlUp to bring a truly transformative DEX solution to Android mobile device users,” said Gary Lee, CEO of B2M Solutions. “Our Elemez platform has long provided critical Mobility Intelligence™, and by integrating with ControlUp’s powerful DEX capabilities, we can offer an even more comprehensive and actionable view into the mobile employee experience. This partnership will be a game-changer for organizations relying on Android devices for their critical business operations.”
