Sorting Out the Complications to Make Employee Absence Management One Clear-cut Affair


Sun Life US, a leading provider of group benefits and health services, has officially announced a brand-new partnership with UKG, a leading provider of HR, payroll, workforce management, and culture solutions for all people. According to certain reports, the partnership will focus on enabling Sun Life’s clients, the ones who use UKG, to save hundreds of hours on absence management tasks. Talk about how exactly the stated goal will be realized, the answer begins from the promise to streamline proceedings in the context of tracking employee leaves and absences. If achieved, this alone should do a lot to simplify employers’ administrative duties. Next up, we must get into how the partnership will help users reduce errors through a real-time angle. In practice, such a feature is likely to leverage Sun Life Link, which is a solution specifically designed to create and update an employee’s absence within UKG Pro, to save employers their valuable time. Not just that, it also eliminates for them the hassle of doing manual work. Complimenting the same would be consistent and confidential back-end system communication. Here, the idea is to deliver at your disposal a sense of confidence that the presented leave information is up to date; something the technology does without making you manually adjust to multiple systems.

“The absence management landscape has become increasingly complex, and employers are seeking expertise to help them manage leave effectively and efficiently,” said Ted Phillips, assistant vice president, BenTech Partnerships, Sun Life US. “Our APIs take the administrative burden off HR teams and allow them to refocus that time on the things that really matter to them, like employee engagement and talent recruitment. With such a strong portfolio of employer customers around the country, UKG is a great partner to ensure we are meeting the needs of our clients.”

Alongside the partnership with UKG to enhance its Pro Workforce Management, Sun Life has also reaffirmed commitment towards developing API capabilities for UKG systems to increase integration, as well as strengthen the HCM technology ecosystem.

As for what makes UKG an ideal partner for such a solution, it is concerned with the fact that its solutions are developed on the FleX platform, a modern technology platform purpose-built to support great workplaces. You see, as a highly adaptable API framework, the stated platform’s Flex Flow boasts an ability to install UKG solutions right in the flow of work, where people need and want them the most. Furthermore, it helps businesses connect existing IT with innovative or emerging applications to improve their workplace. UKG’s excellence in what it does can also be understood once you consider how, at the moment, it is serving more than 350 technology and services partners, making the company one of the largest and most collaborative partner ecosystems in our human capital management (HCM) industry.

“Our partnership ecosystem helps us support our customers with seamless solutions that improve business outcomes and inspire people,” said Mike May, vice president of technology partnerships at UKG. “Partners like Sun Life allow us to extend our capabilities and deliver technology that elevates the workplace experience and meet the needs of people throughout their life work journey.”

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