Smoothing the Process of Workplace Learning to Ensure Wider and More Sustainable Development


Litmos, a leading corporate learning solutions provider to over 4,000 companies and 30 million learners, has officially announced the launch of a new product in Litmos AI Assistant, marking an expansion of its already comprehensive learning management portfolio. According to certain reports, the stated solution banks upon AI to improve knowledge sharing, recall, summarization, clarification, course recommendations, and assignment. By using such an approach, it allows greater access to knowledge, and therefore, enhances individual, L&D administrator, team, as well as whole organization’s performance. Talk about the given value proposition on a slightly deeper level, we begin from the promise of scaled up learning efficiency. To give you an example, if a learner is struggling to remember key details from a training course they had already completed, they are no longer required to go through the entire course again for finding the relevant information. Instead, they can just seamlessly pose questions to the AI assistant using natural language, and in return, they can expect to receive instant answers. Such a mechanism, like one can guess, ends up saving users a huge chunk of their time, while simultaneously increasing their productivity. Almost like an extension of that, the solution also comes decked up with an ability to streamline course management for admins. Markedly enough, the solution is able to do so using a quick and efficient course discovery mechanism. Furthermore, it brings forth an interactive chat interface to ensure effortless course completion, thus improving rather significantly upon the overall productivity in learning and development processes.

Next up, we must get into how the new Litmos AI Assistant will aid the case of managers through learner insights. This translates to the fact that managers can leverage the product to generate actionable insights regarding their direct reports, including course completion progress and assigning the right courses. These insights will ultimately do a lot to fine-tune training efforts and bolster performance throughout an organization.

“Litmos is deepening its commitment to innovation in learning technology to enhance the training experience for learners, managers, and admins,” shares Tommy Richardson, Chief Product and Technology Officer at Litmos. “Our AI Assistant, featuring generative AI, is just the beginning of how we plan to revolutionize workplace learning. As we expand our proprietary AI infrastructure, we are excited to introduce more cutting-edge solutions to our customers, further enriching the Litmos experience.”

Moving on, the Litmos AI Assistant also makes it possible for admins to have greater control over course content. The stated control involves deciding which courses are loaded into the AI assistant, or if learners can ask questions of the courses before they complete the course, and other related things. Among other details, we have to mention the solution’s commitment towards providing top-notch security. You see, unlike other public AI products, all data processed through Litmos AI Assistant is protected and not shared outside the customer’s tenant. Such a commitment enables secure uploading of customer content like training courses, training aides, employee handbooks and more. Complimenting the same is solution infrastructure’s compliance is GDPR, SOC II, and CCPA standards.

To contextualize the importance of this effort, we can even look at wider industry research, where it is revealed that time constraints are a major obstacle to training, with employees typically dedicating only about one percent of their work week to professional development.

But what makes Litmos an ideal candidate to address the given problem? Well, the answer resides in its award-winning learning and development solutions, solutions that are currently being used by more than 30 million people in 150 countries, and that too, across 35 different languages.

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