Putting You on the Road to Masterfully Solve Your Employee’s Healthcare Problem


The human knowhow runs deeper and beyond the concept of limits, and yet it still doesn’t offer anything as valuable as our knowhow of improving at a consistent pace. We say this because the stated reality has already fetched the world some huge milestones, with technology appearing as a rather unique member of the group. The reason why technology’s credentials are so anomalous is purposed around its skill-set, which was unprecedented enough to realize all the possibilities for us that we couldn’t have imagined otherwise. Nevertheless, a closer look should be able to reveal how the whole runner was also very much inspired by the way we applied those skills across a real world environment. The latter component was, in fact, what gave the creation a spectrum-wide presence and made it the ultimate centerpiece of every horizon. Now, having such a powerful tool run the show did expand our experience in many different directions, but even after reaching so far ahead, this prodigious concept called technology will somehow keep on delivering the right goods. The same has grown to become a lot more evident in recent times, and assuming one new HRM-themed development pans out just like we envision, it will only propel that trend towards greater heights over the near future and beyond.

Voya Financial, a leading health, wealth and investment company, has officially announced the launch of a new product called Voya Protect, which is geared towards helping employees better navigate the burden of bearing various healthcare costs. You see, powered by Ansel Health, the stated solution comes decked up with an ability to expedite dispatching of benefits whenever a condition covered under the program is diagnosed. Talk about the whole value proposition on a slightly deeper level, we begin from its promise of paying benefits for more than 13,000 covered conditions, all determined by International Classification of Diseases (ICD-10) diagnostic codes. Segregated across three core categories in moderate, severe, claustrophobic, these conditions may include simple fractures and concussions, as well more complex medical issues, such as a stroke or heart attack. Making the solution even more attractive is how there are no limitations or exclusions for pre-existing conditions, and in case that doesn’t sound good enough for you, then we must mention Voya Protect’s pledge to also eliminate any medical underwriting requirement. Moving on, we now must get into the prospect of a simplified claims experience where a covered individual should be able to file a claim in a matter of few minutes, and they can do so either through website or the official app. Once the claim is filed, the approved payments make their way back to you in no more than 72 hours. These payments, on their part, can be used for a range of purposes, such as paying bills in the form of mortgages, rent and utilities, or covering other out-of-pocket medical costs like co-pays, deductibles and coinsurance. Markedly enough, the amount that eventually gets dispatched falls under the domain of employer, who can make their call within approved plan ranges. However, while that’s certainly a responsibility for them, employer’s administrative burden, as a whole, is likely to go down by a significant margin. This is because Voya Protect will facilitate, on your behalf, an intuitive self-administered billing process. Simultaneously offering a single certificate that can be distributed or posted for employees, Voya will also let you access a chance to automatically pay customer claims when an event occurs via integration with medical claims data. Such a facility, like one might guess, will go a long distance to offer a more streamlined and enhanced experience for both employers and employees. To put alongside that, Voya Protect boasts complete compatibility with health savings accounts (HSAs). Anyway, among other things, the solution has several augmented benefits that employers can select for their employees. For instance, it offers optional benefit coverage for mental health conditions, such as anxiety, bipolar disorder and major depressive disorder etc. A similar optional coverage is also available for chronic conditions, such as asthma, diabetes and epilepsy.

“At Voya, we understand that an unexpected medical emergency can be costly. We also know that the ability to save for emergencies has remained a challenge given the realities of inflation over the past several years,” said Rob Grubka, CEO of Workplace Solutions at Voya Financial. “Recent industry data has found that just one in five households has increased its emergency savings since the start of 2023.1 Even with health insurance coverage through their employer, it’s not uncommon for employees to still have out-of-pocket medical expenses — which can have a financial impact on workers and their families.”

The development in question provides an interesting following up to one research recently conducted by Voya which discovered that half of all working Americans are “extremely likely” or “likely” to participate in voluntary benefits offered through their employer in 2024. The stated claim is only complimented by another one where a conclusion was reached that more than 77% of employed Americans, who are benefits eligible, strongly agree or agree in regards to them working with an employer who offers voluntary benefits.

“We continue to see employees turning to their employers for help with their comprehensive workplace benefits and savings needs. And, while many employers have made changes to their benefit lineups to help support their employees, the reality is that workplace benefits are complex,” said Nate Black, vice president of Health Solutions Product at Voya Financial. “As a result, more and more employees are becoming interested in a simple solution to help ease the burden of out-of-pocket medical costs when they’ve experienced a covered condition — and Voya Protect does just that.”

Voya Protect’s arrival also builds upon its inventor’s already established reputation of providing leading-edge solutions and capabilities to help employers and their employees optimize workplace benefits and savings needs. Last year only, the company expanded its critical illness and accident insurance so to present new benefits and coverage focused on mental health. Apart from that, Voya also recently announced enhancements for its participant homepage experience, thus enabling it to offer data-driven personalized insights that inform employees of their complete health and financial picture.

Founded in 2014, Voya Financial has risen up on the back of helping companies become more financially confident. The company’s excellence in what it does can be fully understood once you consider it has, at the moment, more than $814 billion worth of total assets under management and administration, placing it among the top 50 managers of assets in the world. With around 15 million customers, Voya Financial is also the top 5 provider of retirement plans, and supplemental health insurance. Solidifying its credentials even further, though, is the recognition the company earned when it was named one of the World’s Most Ethical Companies® by Ethisphere; a member of the Bloomberg Gender-Equality Index. Voya was also named as “Great Place to Work” by the Great Place to Work® Institute, along with “Best Place to Work for Disability Inclusion” on the Disability Equality Index.

“It’s clear that voluntary benefits — or supplemental health insurance coverage — offered through the workplace are a growing interest for individuals when it comes to their health insurance needs. As we continue to invest and enhance our solutions at Voya, we’re excited to introduce Voya Protect to our comprehensive portfolio offering, providing individuals the option of one comprehensive solution to pay benefits for more than 13,000 covered conditions and through a more simplified claims experience,” said Black.


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