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Fostering a More Inclusive Workforce to Scale Up Organizational Outcomes

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The human mind might be expansive beyond every recognizable limit, but at the same time, it still hasn’t seen an element more significant than that desire of ours to improve at a continuous clip. We say this because the stated desire has already fetched the world some huge milestones, with technology appearing as a rather unique member of the group. The reason why technology’s credentials are so anomalous is purposed around its skill-set, which was unprecedented enough to realize all the possibilities for us that we couldn’t have imagined otherwise. Nevertheless, a closer look should be able to reveal how the whole runner was also very much inspired by the way we applied those skills across a real world environment. The latter component was, in fact, what gave the creation a spectrum-wide presence and made it the ultimate centerpiece of every horizon. Now, having such a powerful tool run the show did expand our experience in many different directions, but even after reaching so far ahead, this prodigious concept called technology will somehow keep on delivering the right goods. The same has grown to become a lot more evident in recent times, and assuming one new HRM-themed development pans out just like we envision, it will only propel that trend towards greater heights over the near future and beyond.

Magellan Health, a leader in behavioral health and related services, has officially launched its diversity, equity and inclusion (DEI) solution called iMclusion. Powered by deepSEE consulting, the stated solution is meant to help organizations develop inclusive, culturally competent organizations through a “no-blame, no-shame” approach. Talk about how it will deliver on this promised value proposition, the platform will basically leverage a sustainable model, which is expected to feature readiness assessment, eLearning modules, facilitator-led discussions, and DEI council establishment and support. The effectiveness for them will be measured by improvement in organizational commitment to DEI, increased perception of inclusion by managers and employees, the company’s approach to using various different learning resources, and of course, the overall employee satisfaction. Magellan’s latest brainchild provides an interesting an interesting follow-up to the growing yet largely unmet market need for DEI in the workplace. You see, according to reports, nearly 76% of companies do not have diversity or inclusion goals, whereas 75% don’t have DEI included in the company’s leadership development or overall learning curricula. Furthermore, more than 69% of executives were also found to rate diversity as a critical issue. Now, having covered the issue at hand, we must talk about the supporting incentive to focus on DEI. Going by our observations thus far, DEI-centric companies experience significantly better levels of employee performance, retention, recruitment, innovation, and an improved environment for employees and customers. To contextualize the stated improvement through numbers, it was discovered that companies ranking high in racial and ethnic diversity outperform their competition by 35%, while companies with the highest amount of racial diversity bring in, on average, 15 times more sales revenue than those with lower levels of racial diversity. Another detail revealed here was how an estimated 76% of job seekers deem diverse workforce an important factor when considering job offers. Hold on, there is more, as 70% of Magellan’s own customers expressed that a DEI solution aligns with wellbeing and mental health services.

“iMclusion will help transform workplaces using a non-accusatory, non-threatening no-blame, no-shame approach and methodology to developing inclusive and culturally competent organizations and individuals,” said Caroline Carney, M.D., president of behavioral health and chief medical officer at Magellan Health. “Magellan is uniquely positioned to support DEI in the workplace because we also offer wellbeing and emotional support services focusing on responsiveness to unique emotional health factors with gender, age, culture, religion and other diverse backgrounds.”

As for what makes Magellan Health an ideal candidate to take on this issue, the answer resides within its ability to apply technology and unlock more innovative methods through which organizations can look after their workers’ health. The company’s excellence in what it does can be validated from the fact that it currently serves everyone from health plans and other managed care organizations, employers, and labor unions to various military agencies, governmental agencies, and third-party administrators.

“Our customers are telling us they want to create more inclusive environments within their organizations,” said Bryan Simms, DEI product consultant and director of proposals at Magellan Health. “In response, we developed iMclusion because we believe an inclusive workforce ensures an environment where employees of all backgrounds feel valued for who they are and what they bring to the organization.”

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