A Formula to Find an Improved Sense of Employee Experience


The human arsenal is made from various valuable elements, and yet it hasn’t seen anything more significant than that desire of ours to improve at a consistent pace. We say this because the stated desire has already fetched the world some huge milestones, with technology appearing as a rather unique member of the group. The reason why technology’s credentials are so anomalous is, by and large, predicated upon its skill-set, which was unprecedented enough to realize all the possibilities for us that we couldn’t have imagined otherwise. Nevertheless, a closer look should be able to reveal how the whole runner was also very much inspired by the way we applied those skills across a real world environment. The latter component was, in fact, what gave the creation a spectrum-wide presence and made it the ultimate centerpiece of every horizon. Now, having such a powerful tool run the show did expand our experience in many different directions, but even after reaching so far ahead, this prodigious concept called technology will somehow keep on delivering the right goods. The same has grown to become a lot more evident in recent times, and assuming one new HRM-themed development pans out just like we envision, it will only propel that trend towards greater heights over the near future and beyond.

Lakeside Software, the leader in digital employee experience (DEX), has officially confirmed the launch of a new Lakeside Velocity Framework, which is designed to unlock proven returns from the Lakeside SysTrack platform and guide companies in regards to handling different IT challenges. According to certain reports, the stated framework can generate quick and comprehensive insights regarding real-time health, usage, and performance of an organization’s entire IT estate, while simultaneously identifying potential areas where the business can improve. But what are some of those granular-level features that we can expect to hit the deck here? Well, the solution will begin with nine Value Blueprints, but going by the available details, more will join the pack at some point down the line. Talk about the promised nine blueprints, they cover capabilities like delivering at the user’s disposal an organic and advanced brand of DEX visibility. Next up, we have solution’s knowhow in facilitating both hardware and software license optimization. Interestingly enough, Lakeside has also extended the necessary setup to birth proactive IT Ops Resolution for users. Then, there is an extra piece of utility brought to the fore by what is an option to conduct boot & login analysis, something which can go a long way when it comes to helping businesses understand different working patterns in the context of their workforce.

“We created the Velocity Framework to ensure our customers get the most from our platform not only to see value quickly but to continue to realize returns as they mature on their journey with SysTrack,” said Guy Lever, SVP of Customer Success at Lakeside Software. “The platform is designed to provide the insights needed to support employees with their technology needs and drive operational efficiencies for the enterprise in an expedited manner.”

Hold on, we still have a few bits left to unpack as we didn’t cover how the latest Velocity Framework also makes a point to handle on your behalf those crucial endpoint compliance & governance operations. Complementing the whole proposition are the two blueprints for helpdesk ticket avoidance and self-service.

In case you aren’t quite aware of Lakeside’s SysTrack platform, it basically captures, processes, and transforms 10,000 data points from every endpoint, and guess what, it performs the said operation every 15 seconds. Hence, when you partner such an ingenious platform with the newly-launched value blueprints, you give yourself a pretty solid chance at scaling up the proverbial workforce experience and achieve efficiency levels greater than ever before.

To back up that claim about efficiency, we must acknowledge how the new framework is already conceiving positive results across the board. One of the examples includes a government agency leveraging the Hardware Optimization Value Blueprint to determine nearly 30 percent of its laptops up for annual refresh could be replaced with Chromebooks, resulting in savings of nearly $1.5 million. Another successful case came up when a major health insurance company reduced IT Helpdesk incident rate per employee by a whopping 40 percent by simply turning to Lakeside’s Helpdesk Ticket Avoidance Value Blueprint.


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