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A Consolidated Push to Put Your Frontline Workforce in an Effective Position

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The human arsenal has got plenty of things to like and laud, and yet there is nothing more impactful about it than our knowhow of improving at a consistent pace. We say this because the stated knowhow has already fetched the world some huge milestones, with technology appearing as a rather unique member of the group. The reason why technology’s credentials are so anomalous is purposed around its skill-set, which was unprecedented enough to realize all the possibilities for us that we couldn’t have imagined otherwise. Nevertheless, a closer look should be able to reveal how the whole runner was also very much inspired from the way we applied those skills across a real world environment. The latter component was, in fact, what gave the creation a spectrum-wide presence and made it the ultimate centerpiece of every horizon. Now, having such a powerful tool run the show did expand our experience in many different directions, but even after reaching so far ahead, this prodigious concept called technology will somehow keep on delivering the right goods. The same has grown to become a lot more evident in recent times, and assuming one new HRM-themed development pans out just like we envision, it will only propel that trend towards greater heights over the near future and beyond.

WorkJam, the world’s leading digital frontline workplace, has officially announced today at NRF: Retail’s Big Show in New York City the launch of three new products, products that are all geared towards making the WorkJam super app more robust and cementing the company’s leadership in frontline workplace technology. According to certain reports, the stated product assortment begins from a Site Coach, which is a digital dashboard designed especially for frontline employees. In practice, the stated Site Coach will offer users a kiosk experience for location-level information, day-to-day tasks, and wider scheduling so to generate operational excellence and better customer experiences. This boils down to how frontline staff working at a particular location can seamlessly use the module’s dashboard for the purpose of going through task lists, accessing resources and schedules at their discretion, clocking in and out, and doing a whole lot more. Notably enough, WorkJam’s brand-new Site Coach can operate as a stand-alone module, or even in tandem with other modules across the company’s ’s well-known super app. The latter bit should give employees a chance to view information on the Site Coach dashboard and then execute tasks via the mobile app or shared devices at their work location. Next up, we have a product in Analytics Insights Reports. Extending WorkJam’s industry-leading reporting capabilities, the solution in question brings to the fore real-time analytics and operational insights that, in turn, deliver at the disposal of administrators and frontline managers these data visualizations which are often required to better understand organizational workflows. Not just that, the visualizations also help you learn about how the business, as well as their location and specific teams are performing relative to pre-defined business goals. Such a mechanism, like you can guess, should go a long way when the agenda is to help users make more informed decisions in terms of the way they leverage their store associates or distribution center staffs to optimize operations and achieve better results. The arrival of these Analytics Insights Reports also provides a rather intriguing follow-up to the partnership WorkJam formalized with Qualtrics last year.  In case you missed it, that partnership was conceived mainly to let joint customers of the two companies access AI-driven insights on frontline sentiment, and simultaneously empower store and logistics site managers to boost frontline engagement, productivity, and retention. Then, the third and final new product is disguised in the form of WorkJam’s Extensive Audit Capacity. The said capacity will basically provide enterprises with enhanced intelligent auditing power to make it possible for them to maintain safe and efficient workplaces, compliant operations, and optimized customer experiences. Hence, from an actionable standpoint, they facilitate operational efficiencies that push time-strapped district and field managers more towards focusing on concrete performance and results.  Complimenting the same is a simple and straightforward option to author, configure and publish complex and optimized audits at the field level.

“With these three new product launches, we’re enhancing our offering for our enterprise customers and embedding all the solutions they need into our single super app,” said Steven Kramer, CEO of WorkJam. “These new products will help businesses prepare for the increasingly complex compliance landscape they’ll face this year and tap real-time analytics insights that help them operate more effectively and empower their teams. By taking a multi-pronged approach to enhancing visibility, reporting and analytics and clearly delineating task and audit functions, WorkJam is helping businesses scale operationally in ways legacy and other point solutions simply cannot.”

Founded in 2014, WorkJam’s rise stems from being the sole provider of modules that enable frontliners to manage schedules and tasks, access training and career development opportunities, and communicate with peers and leaders throughout their organization, right from a single super app. Furthermore, thus far, it is also the only company which gives you the flexibility to buy one module and then turn on others as needs of your company grow over time. WorkJam’s credentials can be further verified once you acknowledge that, in 2023, it made the TIME100 Most Influential Companies list, where the objective is to highlight companies that making an extraordinary impact around the world. Taking its prospects one step ahead is a fact that WorkJam’s platform is currently available in more than 45 different languages.

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