Sense, the leading innovator in AI-driven talent engagement solutions, has officially announced the launch of its Sense Conversational Voice AI solution, which happens to be a groundbreaking product that can automate candidate phone conversations with intelligent conversational AI.
According to certain reports, the stated solution makes it possible for recruiters to automate critical processes like sourcing, screening, scheduling, and more. This it does while simultaneously delivering a top-notch candidate experience. More on the same would reveal how the all-new Convertible Voice AI technology arrives on the scene with an ability to integrate with Sense’s powerful Recruiting Automation, Chatbot, and Messaging products, thus empowering the recruiter to seamlessly enhance their existing communication efforts with dynamic voice engagement.
“Modern recruiters are tasked with filling multiple roles at once while providing each individual candidate with a fast and personalized experience,” said Anil Dharni, CEO of Sense. “With Sense Conversational Voice AI, recruiting teams can now engage thousands of candidates daily, accelerating the hiring process and providing every candidate with an outstanding experience.”
Talk about the given solution on a slightly deeper level, we begin from its promise to provide AI-powered sourcing and matching. This translates to how the voice assistant automatically matches qualified candidates in the ATS to available roles, and at the same time, initiates contact via automated phone calls.
Next up, we must get into a facility dedicated towards pre-screening and scheduling automation, a facility which includes conducting pre-screening conversations and coordinating interviews so to save recruiters hours worth of manual effort. Then, there is the availability of branded, contextual calls. You see; calls come from the organization’s phone number and display the company’s name on the caller ID. The stated factor, like you can guess, treads up a long distance to increase conversion and answer rates.
Sense’s latest brainchild is made to boast an optimal amount of language adaptability as well. To expand upon that, we ought to mention how the Conversational Voice AI can automatically detect and communicate in the candidate’s preferred language to support global hiring initiatives and multilingual outreach.
Hold on, we still have a few bits left to unpack, considering we haven’t yet touched upon the prospect of accessing intelligent recruiter insights. Here, users can basically come expecting to import transcripts, conversation summaries, and engagement scores into the Sense CRM and/or an integrated ATS so recruiters have context in future conversations.
Rounding up highlights would be potential for automated reference checks, an aspect where the technology contacts, on its own, all the relevant references to verify past employment and collect feedback on the candidate.
Among other things, it must be mentioned that Sense has already released a pilot program of Conversational Voice AI to select customers earlier this year, including TSR Consulting Services.
Founded in 2016, Sense’s rise up the ranks stems from blending personalized, omnichannel candidate experiences with enhanced recruiter efficiency. The company’s solutions are currently focused on Recruiting Automation, Talent CRM, Career Sites, Campaigns, Candidate Scoring & Matching, AI Chatbot, Text Messaging, Interview Scheduling, and Referrals. Sense’s excellence in what it does can also be understood once you take into account that more than 1,000 organizations from across the globe currently rely on it to scale up their workforce management practices.
“Since deploying Sense Conversational Voice AI, we’ve significantly improved our candidate engagement and streamlined the screening process, leading to 3x faster response times and increased efficiency across our recruiting team,” said Shah Syed, Managing Director of TSR Consulting Services. “This has been especially impactful for our high-volume outreach, enabling us to connect with candidates at scale while maintaining a personalized experience. We’re excited to continue leveraging Sense Voice AI to enhance automation and drive greater hiring success.”
