The hiring landscape has grown more complex than ever. Companies across industries face mounting challenges in bringing in the right talent quickly while ensuring accuracy and compliance. Resume fraud, AI-generated misinformation, and ever-changing regulations create hurdles for HR professionals who are already wearing multiple hats.

Against this backdrop, Phoenix Global Employment Screening (Phoenix GES) is a pioneer, offering employers fast, reliable, and personalized background check solutions. For Dan Mayer, President of Phoenix GES, the company’s name embodies resilience and renewal. “Phoenix GES was born from a vision of resilience and renewal—to deliver world-class service, accuracy, and responsiveness, rising like the mythical Phoenix,” Mayer explains.

Having previously co-founded a background screening company, Mayer drew on his industry experience to create Phoenix GES with a people-first, service-driven approach.

The background screening industry has undergone a wave of consolidations, with larger firms acquiring smaller providers. These changes have reshaped the landscape, creating new opportunities and complexities for providers and clients alike. Phoenix GES was built to meet these challenges with a client-first approach. “We saw a real opportunity to put employees and clients back first,” Mayer says. “At Phoenix GES, our focus is on personalized attention, seamless technology, and genuine partnerships that prioritize client success and long-term relationships.”

This philosophy resonates in a market where speed and reliability can make or break a hire. Employers under pressure can’t afford delays when top candidates may accept other offers. Phoenix GES has built its reputation on speed—achieving an average turnaround of less than 24 hours for U.S. background checks and about two days for international reports. “Waiting a week or more for results in today’s world feels like we’ve gone back to using carrier pigeons,” Mayer says with a laugh. “That’s why at Phoenix GES, we deliver results fast, so background checks never cost a company a great hire.”

While speed is critical, accuracy cannot be compromised. Mayer emphasizes that Phoenix GES’s success stems from balancing advanced technology with human expertise. “Our job is to give employers a clear, reliable picture of who they’re hiring—without slowing down the process,” he explains.

Phoenix GES offers a one-stop shop for background checks, including criminal record searches, employment and education verifications, motor vehicle reports, drug testing, and global screenings across more than 200 countries and territories. What sets the company apart is the human layer behind the technology. Mayer has assembled a team of researchers and compliance experts with decades of experience, ensuring that every report is fast and thoroughly vetted. “You can’t leave everything up to AI,” Mayer says. “There’s a place for it, but compliance and accuracy require a human eye. Our clients know that when they get a report from Phoenix GES, they can trust the results.”

This combination of technology and personal oversight is especially important in an age of resume fraud and AI-generated content. By digging deeper through verifications and leveraging a global network, Phoenix GES helps clients hire with confidence.

Another cornerstone of Phoenix GES’s success is its culture. Mayer believes that happy employees create happy clients, and he prioritizes a supportive environment for his team. “When my clients call, I don’t want my employees busy Googling for a new job,” he says. “If our people feel valued and empowered, they deliver the highest level of service to our clients.”

This philosophy translates directly into responsiveness, accuracy, and innovation. On average, Phoenix GES responds to client inquiries in less than an hour—helping employers keep their hiring processes moving without delay. For Mayer, responsiveness is about more than efficiency—it’s about building trust. “Providing good customer service isn’t that hard,” Mayer emphasizes. “Pick up the phone, respond to emails, be transparent. We don’t always have the answer right away, but our clients know we’re working on it. That’s the kind of partnership we want to build, one that lasts a lifetime.”

Mayer is proud of the long-term relationships he has built throughout his career. “Some of my best clients knew when my first child was born. Now he’s in college,” he reflects. “That kind of relationship is rare, and it’s what we strive for at Phoenix GES.”

Focusing on small to midsize companies, Phoenix GES has carved a niche by providing personalized service that larger providers often lack. These organizations value having a dedicated account manager who knows their business and can tailor solutions to their needs. “In a crowded market, we don’t just provide background checks—we build trusted partnerships,” Mayer says. “We want background checks to be the easiest part of our clients’ day. They put in a name, an email, choose a package, and we do the rest. Within a day or two, they have the results they need.” This client-driven approach has earned Phoenix GES a retention rate of over 98%. “We’re not chasing every Fortune 1000 company out there,” Mayer explains. “We’re focused on the clients who value responsiveness, accuracy, and partnership. And they stick with us because we deliver on those promises.”

As the hiring landscape continues to evolve, Phoenix GES remains committed to innovation while staying grounded in its service-first philosophy. Mayer sees a future where technology and human expertise continue to work hand in hand to deliver even faster, more accurate results without sacrificing the client experience. “Background checks shouldn’t be stressful. They should give employers confidence, protect their business, and help them hire the right people quickly,” Mayer says. “At Phoenix GES, we’re redefining what clients should expect from this industry. For us, it’s all about trust, speed, and relationships.”