Corban OneSource: Where Service Meets Strategy: A Proven Journey of HR Innovation
If you’re leading HR at a growing organization, you’re likely facing pressure from every direction: rising compliance risk, retention challenges, fragmented systems, and a backlog of initiatives that never make it off the whiteboard.
At Corban OneSource, we understand those challenges—because we solve them every day.
For nearly three decades, we’ve helped companies like yours streamline HR operations, reduce administrative overhead, and create better experiences for employees. Founded in 1997 and headquartered in Clearwater, Florida, we now support clients in over 45 states, 22 industries with the ability to process payroll across 29 countries. Our growth hasn’t come from flashy marketing or off-the-shelf services. It’s come from one principle: exceptional service backed by operational excellence.
Not Just a Vendor—A Partner That Shows Up
We’ve built a service model around the mindset, “Yes—what was the question?” That philosophy drives every interaction with our clients. There’s no call center script or offshore confusion—just real people who know your business and solve real problems.
Our U.S.-based Employee Support Center is staffed with trained W-2 professionals with one clear goal: resolve the issue on the first try. That attention to detail is how we build trust—and it’s why so many of our clients stay with us for the long haul.
Culture That Powers Client Experience
At Corban, leadership doesn’t mean control—it means service. We operate on an inverted pyramid, where those at the top support those serving on the front lines. As CEO Norman LeClair says, “If you’re not interested in serving, don’t get promoted.”
Our team members are hired for both technical skill and a service-first mindset. That combination creates a culture where employees don’t just complete tasks—they care about outcomes. And that shows up in every interaction your team will have with us.
Results That Speak for Themselves
Our retention rate has stayed in the high 90s for more than 20 years. Why? Because we invest in continuous improvement—from whisper call ID technology to smarter workflows that reduce friction and increase value year after year.
Take one recent example: A 700-employee client was losing nearly half of its new hires due to a broken onboarding process. Within 30 days, we helped them:
- Cut onboarding time from two weeks to 48 hours
- Improve new hire retention to 98%
- Implement behavioral interview training
- Redesign job descriptions and candidate flows
The CEO later told us the changes were saving them hundreds of thousands of dollars—with measurable impact on revenue, since many of those roles were tied to revenue generating positions.
As Norman LeClair put it:
“We narrowed down the onboarding process from two weeks to 48 hours… and within about 30 days, we had fixed their top three problems.”
HR Credibility, Elevated
We don’t just fix what’s broken—we elevate what’s possible. Our #1 goal is to increase the credibility of your HR department by improving how employees experience HR support. When employees start to see HR as helpful, fast, and professional, the entire organization benefits.
Because when your HR team is trusted, your entire leadership team gets more done.
Growth by Referral—Because It Works
Most outsourcing firms chase leads. At Corban, we get referrals. In fact, when a client refers us, the typical 12-week sales cycle can shrink to just 12 minutes. Why? Because our results are repeatable—and our reputation moves with our champions.
Many of our clients rehire us when they move to new companies. It’s one of the highest compliments we can receive—and it speaks to the long-term value of what we deliver.
Focused Growth. Deep Expertise.
We’re not chasing global expansion. Instead, we’re scaling where we know we make the biggest impact: healthcare, private equity, and business services. We’re growing our sales team and expanding our proactive outreach—because it’s time more leaders knew what’s possible with Corban.
While other providers may offer transactional payroll or compliance services, we take a holistic approach. We combine high-touch service, strategic guidance, and measurable results to help HR leaders like you turn distraction into advantage.